Privacy Policy

Last updated: 20 April 2025

At rabeyka.com, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or purchase from our website. We are based in Israel and ship worldwide.
1. Data Controller
rabeyka.com, operated by an individual designer based in Israel, is the data controller for personal information collected through this website. For any privacy enquiries, please contact us at hello@rabeyka.com.
2. Applicable Privacy Law
We comply with the Israeli Protection of Privacy Law, 5741-1981 and its regulations, as well as applicable international data protection standards including the EU General Data Protection Regulation (GDPR) for customers located in the European Economic Area, and the UK GDPR for customers in the United Kingdom.
3. Information We Collect
We may collect the following categories of personal data:
  Identity and contact details: name, email address, phone number
  Delivery and billing address for order fulfilment
  Payment information (processed securely by our payment providers; we do not store card numbers)
  Order history and purchase preferences
  Device and browsing data: IP address, browser type, pages visited, time spent on site (collected via cookies and analytics tools)
  Communications: messages sent to us via email or contact forms
4. How We Use Your Information
We use your personal data for the following purposes:
  To process and fulfil your orders, including international shipping
  To send order confirmations, shipping notifications, and delivery updates
  To communicate with customs or courier services where required for international delivery
  To respond to enquiries and provide customer support
  To send marketing emails and newsletters, where you have opted in
  To analyse website usage and improve our services
  To prevent fraud and ensure the security of transactions
  To comply with applicable legal obligations in Israel and internationally
5. Legal Basis for Processing
We process your personal data on the following legal bases: performance of a contract (to fulfil your order and deliver it to you); legitimate interests (to improve our services, detect fraud, and communicate with you about your purchases); consent (for marketing emails, which you may withdraw at any time); and legal obligation (to comply with Israeli tax law and applicable export regulations).
6. International Data Transfers
As an Israeli business shipping globally, your personal data may be transferred to and processed in countries outside of Israel, including by our courier partners, payment processors, and technology service providers. Where such transfers occur, we take steps to ensure appropriate safeguards are in place. For EEA customers, transfers outside the EEA are made in compliance with GDPR requirements.
7. Data Sharing
We do not sell your personal data. We may share it with trusted third parties, including:
  International courier and postal services (e.g., Israel Post, DHL, FedEx) for order delivery
  Payment processors (e.g., PayPal, Stripe) for secure transaction handling
  Customs authorities, where required by law for cross-border shipments
  Email marketing platforms for communications you have consented to
  Website analytics providers (e.g., Google Analytics)
All third-party providers are required to process your data securely and only for the specified purpose.
8. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Financial and transaction records are retained for 7 years in accordance with Israeli tax regulations. You may request deletion of your data at any time, subject to legal obligations.
9. Your Rights
Depending on your country of residence, you may have the following rights regarding your personal data:
  Right to access: request a copy of the personal data we hold about you
  Right to rectification: request correction of inaccurate or incomplete data
  Right to erasure: request deletion of your personal data
  Right to restrict processing: ask us to limit how we use your data
  Right to data portability: receive your data in a structured, machine-readable format
  Right to object: object to processing based on legitimate interests or for direct marketing
  Right to withdraw consent: where processing is based on consent, you may withdraw at any time
To exercise any of these rights, please contact us at info@rabeyka.com. We will respond within 30 days.
10. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our website uses SSL/TLS encryption for all data transmissions. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
11. Children's Privacy
Our website is not directed at children under the age of 16. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us so we can delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be reflected by an updated date at the top of this document. We encourage you to review this policy regularly.